A Comprehensive Guide: How To Call In Sick At Walmart?

Photo of author
Written By Amelia J.

Are you feeling under the weather and needing a day off from work? Calling in sick at Walmart doesn’t have to be stressful or complicated. This comprehensive guide will walk you through how to call in sick at Walmart, ensuring a smooth and hassle-free process.

Whether you have a fever, a bad case of the flu, or need a mental health day, knowing the proper procedures for notifying your employer is essential. We will share tips on the best time to call in, who to contact, and what information to provide.

At Walmart, taking a sick day is not only a right but also a necessary measure to protect your health and the well-being of your colleagues. So, don’t hesitate to take the steps needed to ensure a speedy recovery while also following the guidelines set by the company.

This guide will give you all the information you need to call in sick at Walmart responsibly and by company policies. So, let’s dive in and discover the best practices for calling in sick at Walmart.

When Is It Appropriate To Call in Sick at Walmart?

Knowing when to call in sick at Walmart is essential to maintain a healthy work environment. If you’re experiencing symptoms affecting your performance or putting others at risk, staying home and taking care of your health is best. Here are some instances when it’s appropriate to call in sick:

  1. Fever: If you have a high temperature, it’s a clear sign that your body is fighting off an infection. Staying home and resting will help you recover faster and prevent the spread of contagious illnesses to your coworkers.
  2. Vomiting or Diarrhea: Gastrointestinal issues can be highly uncomfortable and a sign of a contagious illness. It’s important to stay home until the symptoms subside to prevent the spreading any potential viruses or bacteria.
  3. Severe Cold or Flu Symptoms: If you have an intense cold or flu with symptoms such as a persistent cough, body aches, or extreme fatigue, it’s best to stay home and rest. Pushing through these symptoms can prolong your recovery and potentially spread the illness to others.
  4. Contagious Illnesses: If you have been diagnosed with a contagious illness, such as strep throat or pink eye, it’s crucial to stay home until you are no longer contagious. This helps protect the health of your coworkers and customers.
  5. Mental Health Concerns: Taking a mental health day is just as important as taking a sick day for physical ailments. If you’re experiencing high levels of stress, anxiety, or burnout, it’s essential to prioritize your mental well-being and take the day off to recharge and seek support if needed.

Remember, it’s always better to err on the side of caution when it comes to your health and the health of others. Calling in sick when necessary allows you to recover and prevents the spread of illnesses within the workplace.

Walmart’s Sick Leave Policy

Before calling in sick at Walmart, it’s essential to familiarize yourself with the company’s sick leave policy. Walmart provides eligible associates paid time off (PTO), including sick leave. Here are some key points to know about Walmart’s sick leave policy:

  1. Accruing Sick Time: Full-time and part-time associates earn sick time based on their work hours. The amount of ill time made depends on the state or region where you work. It’s essential to check with your local Walmart HR department or refer to the employee handbook for specific details.
  2. Using Sick Time: Sick time can be used for personal illness, care for a sick family member, or medical appointments. It’s essential to follow the proper procedures for requesting sick time and provide the necessary documentation, such as a doctor’s note, when required.
  3. Unused Sick Time: In some cases, new sick time may carry over to the following year, depending on the state or region in which you work. However, it’s important to note that Walmart’s sick leave policy may vary based on local laws and regulations.
  4. FMLA: If you require an extended period off due to a severe health condition or to care for a family member, you may be eligible for leave under the Family and Medical Leave Act (FMLA). FMLA provides job-protected leave for eligible employees.

Familiarizing yourself with your Walmart location’s specific sick leave policies and procedures is crucial. This will ensure you understand your rights and responsibilities when calling in sick.

How To Call In Sick at Walmart

Calling in sick at Walmart involves a few simple steps to ensure that your absence is appropriately recorded and your shift is covered. Here’s a step-by-step guide on how to call in sick at Walmart:

  1. Determine the best time to call: It’s best to call in as soon as you realize you cannot work your scheduled shift. This allows your supervisor or manager enough time to find a replacement if necessary.
  2. Find the correct contact: Locate the contact information for your store’s management team or the personnel department. This information is usually provided in the employee handbook or posted in common areas of the store.
  3. Make the call: Dial the appropriate phone number and wait for someone to answer. Be prepared to provide your name, the reason for your absence, and any relevant details, such as when you expect to return to work or if you have a doctor’s note.
  4. Follow up in writing: It’s a good practice to follow up your phone call with a written email or message to your supervisor or manager. This helps ensure a record of your absence and provides an opportunity to clarify any necessary details.

Remember to be polite and professional when calling in sick. Keep the conversation brief and focused on the necessary information. Being respectful and considerate will help maintain a positive relationship with your employer.

What To Say When Calling In Sick at Walmart

Providing clear and concise information to your supervisor or manager when calling in sick at Walmart is essential. Here’s what you should say when calling in sick:

  1. Introduce yourself: Start the conversation by stating your name and position at Walmart. This helps the person on the other end of the line identify you and locate your employee record.
  2. Explain the reason for your absence: Clearly state that you cannot work due to an illness or health-related issue. You don’t need to go into excessive detail about your symptoms, but it’s helpful to provide a general understanding of why you are calling in sick.
  3. Provide an estimated return date: If you know how long you expect to be out of work, it’s helpful to provide an estimated return date. This allows your supervisor or manager to plan accordingly and make any necessary arrangements for coverage during your absence.
  4. Ask if further documentation is required: In some cases, Walmart may require a doctor’s note or other documentation to support your absence. If you are unsure about the requirements, you must ask your supervisor or manager if any additional documentation is needed.
  5. Thank your supervisor or manager: Express your appreciation for their understanding and assistance. Showing gratitude demonstrates professionalism and leaves a positive impression.

Remember to keep your conversation concise and focused on the necessary information. It’s essential to be honest about your condition and provide accurate details to ensure a smooth process.

Who To Contact When Calling in Sick at Walmart

When calling in sick at Walmart, you must contact the appropriate person to ensure that your absence is appropriately recorded. Here’s who you should contact when calling in sick at Walmart:

  1. Direct Supervisor or Manager: Start by contacting your immediate supervisor or manager. They are responsible for managing the schedule and coordinating coverage during your absence. If your supervisor is unavailable, get the next manager or personnel department.
  2. Call-in Hotline or Absence Reporting System: Some Walmart locations may have a designated call-in hotline or an absence reporting system. If this is the case, follow the instructions to report your absence.

It’s essential to contact the designated person or system as early as possible to provide ample time for your absence to be recorded appropriately and for any necessary coverage arrangements to be made.

Walmart’s Attendance Policy

Walmart has an attendance policy to ensure fairness and accountability among its associates. Familiarizing yourself with this policy can help you understand the expectations and consequences of calling in sick. Here are some key points to know about Walmart’s attendance policy:

  1. Points System: Walmart uses a points system to track attendance. Each absence without proper approval or documentation may result in the accumulation of points. The number of points varies based on the length of the absence.
  2. Consequences: Excessive points can result in disciplinary action, including verbal warnings, written warnings, and even termination. Understanding the thresholds for corrective action and maintaining a good attendance record is essential.
  3. Excused Absences: Certain absences, such as those covered under FMLA or other protected leave laws, may be justified. Walmart’s attendance policy considers these factors, and providing the necessary documentation to support your absence is essential.
  4. Point Reduction: Sometimes, points may be reduced or removed from your attendance record. This can happen if you have a qualifying period of good attendance or participate in specific programs or initiatives Walmart offers.

Familiarizing yourself with the attendance policy specific to your Walmart location is crucial. This will help you understand the expectations and consequences of calling in sick.

Tips For Avoiding Disciplinary Action When Calling In Sick

While calling in sick at Walmart is necessary for your health and well-being, following the proper procedures is essential to avoid any potential disciplinary action. Here are some tips to help you avoid disciplinary action when calling in sick:

  1. Notify as early as possible: Call in as soon as you realize you cannot work your scheduled shift. This allows your supervisor or manager enough time to find a replacement if necessary.
  2. Follow the correct procedures: Familiarize yourself with the specific guidelines for calling in sick at your Walmart location. This includes contacting the appropriate person, providing necessary documentation, and following up in writing.
  3. Provide accurate information: Be honest about your condition and provide correct details when calling in sick. This helps maintain trust and credibility with your employer.
  4. Follow any documentation requirements: If Walmart requires additional documentation, such as a doctor’s note, provide it within the specified timeframe. Failure to provide the requested documentation may result in points or disciplinary action.
  5. Maintain a good attendance record: Strive to have good attendance overall to minimize the impact of occasional sick days. This includes punctuality, following the schedule, and notifying before any planned time off.

By following these tips, you can ensure that your sick days are taken responsibly and by company policies, reducing the likelihood of disciplinary action.


Calling in sick at Walmart does not have to be a daunting task. Knowing when to call in, understanding Walmart’s sick leave policy, following the correct procedures, and providing accurate information can ensure a smooth and hassle-free process.

Remember, taking care of your health is essential for your well-being and the health and safety of your coworkers and customers. So, if you’re feeling unwell or need a day off for mental health reasons, don’t hesitate to call in sick at Walmart responsibly.

By following the guidelines in this comprehensive guide, you can confidently navigate the process of calling in sick at Walmart and ensure that you take the necessary steps to recover and return to work when you feel better.

Leave a comment