Makeup Returns: Can You Return Makeup To Walmart?

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Written By Ethan D.

When returning makeup Products To Walmart, it’s essential to understand their return policy. According to Walmart’s official policy, cosmetics and beauty products can be returned within 90 days of purchase. If you are unsatisfied with a makeup item you purchased from Walmart, you have a generous window of time to replace it.

To initiate a return, you must ensure the product is in its original packaging and accompanied by the receipt. This is crucial as Walmart wants to ensure the makeup product is in resalable condition. It’s important to note that if the product is not in its original packaging or you don’t have a receipt, Walmart may reject the return request.

Can You Return The Opened Makeup To Walmart?

Many people ask whether they can return opened makeup to Walmart. The answer is yes, you can! Walmart understands that not all makeup products work for everyone and wants to ensure customer satisfaction. If you’ve opened the makeup item and found that it doesn’t meet your expectations or work well for you, you can return it within the 90-day window.

When returning opened makeup, it’s crucial to ensure that you have the original packaging and receipt. Additionally, ensure that the product is clean and in a condition that allows the store to resell it. While Walmart accepts returns on opened makeup, they can refuse a return if the product is damaged or unsanitary.

Can you Return Unopened Makeup To Walmart?

If you have unopened makeup you no longer need or want, Walmart allows you to return it within their specified return window. Like with opened makeup, the original packaging and receipt must accompany the product. It’s essential to ensure that the unopened makeup is in resalable condition, free from any damages or signs of use.
Returning unopened makeup to Walmart is generally straightforward.

However, visiting Walmart’s customer support or checking their website for specific guidelines or exceptions is always a good idea. While the store has a generous return policy, following its guidelines is essential to ensure a smooth return process.

Walmart’s Return Process For Makeup Items

To return makeup items to Walmart, you have a few options. The first option is to visit your local Walmart store. Bring the makeup product, original packaging, and the receipt to the customer service desk. A store associate will assist you with the return process and guide you through the necessary steps. Ensure your identification is handy, as some Walmart stores may ask for it during the return process.

If visiting a physical store is not convenient for you, the store also offers the option to return items by mail. You can initiate the return process online by visiting the Walmart website or contacting customer support. They will provide you with further instructions on how to package and ship the makeup item back to Walmart. It’s important to note that if you choose to return makeup by mail, you may be responsible for the return shipping costs.

Exceptions To Walmart’s Makeup Return Policy

While Short generally has a lenient return policy for makeup items, there are a few exceptions to remember. Some makeup products, such as mascara or liquid foundations, may have specific hygiene and safety regulations that prevent them from being returned. This is due to the risk of contamination or tampering.

The return policy may also vary if you purchase a makeup item from a third-party seller on the Walmart marketplace. It’s crucial to check the return policy of the specific seller before making a purchase. Walmart’s customer support can guide returns for marketplace purchases.

Tips For Successfully Returning Makeup To Walmart

To ensure a smooth return process, here are a few tips to keep in mind when returning makeup to Walmart:

  1. Keep the original packaging: Keep the makeup product’s original packaging, including any seals or protective covers. This helps demonstrate that the product is in its original condition.
  2. Save the receipt: Always keep the receipt for your makeup purchase. It serves as proof of purchase and is required for returns at Walmart.
  3. Check for any return restrictions: Before purchasing any makeup item, check if there are any specific return restrictions or exceptions. This can save you time and frustration if you return the product later.
  4. Be prepared to provide identification: Some Walmart stores may ask for identification during the return process. Have a valid ID, such as a driver’s license or passport, readily available when returning makeup.

Alternatives To Returning Makeup To Walmart

If returning makeup to Walmart doesn’t seem like the best option for you, there are alternatives to consider. One option is to exchange the makeup item for a different product. Walmart has a wide selection of makeup brands and products, so you may be able to find something that better suits your needs.

Another alternative is to donate the makeup item to a local charity or women’s shelter. Many organizations accept gently used makeup donations, especially if the products are in good condition and have not expired. This way, you can give the makeup a second life and help someone in need.

Common Misconceptions About Returning Makeup

There are a few common misconceptions about returning makeup to Walmart. One misconception is that all makeup items can be returned, regardless of their condition or expiration date. However, as mentioned earlier, Walmart may reject returns on damaged or expired products.

Another misconception is that you can return makeup without a receipt. While Walmart does have a generous return policy, having a receipt is typically required for returning makeup items. Without a receipt, you may encounter difficulties in processing your return.

Customer Experiences With Returning Makeup To Walmart

Many customers have shared positive experiences with returning makeup to Walmart. They appreciate the convenience and ease of the return process. Customers have reported that Walmart associates are helpful and understanding, making the return process stress-free. However, it’s important to note that individual experiences may vary depending on the specific store and the return circumstances.


Returning makeup to Walmart is generally straightforward, thanks to their generous return policy. The store allows returns within 90 days of purchase, whether the makeup item is opened or unopened. However, following their guidelines is essential, ensuring that the product is in its original packaging and accompanied by the receipt.

By understanding Walmart’s return policy for makeup items, you can make informed decisions about purchasing and returning cosmetics. Remember to check for any specific restrictions or exceptions, and be prepared with the necessary documentation when returning makeup to the Store.

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